OFFICE OF THE GOVERNOR

Citizen’s Charter

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service?

Component Cities, Municipalities and Barangays, Provincial Government Accredited NGO’s and PO’s, National Government Agencies

Requirement:

Letter-request/Project Proposal

Contact Person:

 

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service?

General Public

Requirement:

Invitation Letter/Request Slip

Contact Person:

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service?

Government Entities

Requirement:

Letter-request

Contact Person:

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service?

General Public

Requirement:

Letter-request/Project Proposal

Fees:

Please refer to Provincial Tax Ordinance No. 07-001

Contact Person:

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service?

All Government Entities

Requirement:

Approved Agency Procurement Request (5 copies)

Fees:

Based on Pricelist issued by DBM-Procurement Service.

Contact Person:

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service:

All Government Entities

Requirement:

Approved Agency Procurement Request

Fees:

None

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service?

General Public

Requirement:

Valid Identification Card

Requirement:

Appropriate material for copying (e.g. blank compact or digital video disk, cassette or video tape)

Requirement:

None

Fees:

Cost of Publication

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service:

General Public

Requirement:

Valid Identification Card

Requirement:

Valid Identification Card, E-Library Card

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service:

Government Entities

Requirement:

Valid Identification Card

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service:

Barangay Tanods (not over 64 years old)
Barangay Officials and Employees (not over 69 years old)

Requirement:

Accomplished Individual Application Form
Tripartite Memorandum of Agreement (Barangay, Component City / Municipality, and Provincial Government)

Requirements:

  1.  Applicable to All Claims
      • Appointment from Punong Barangay (for Tanods and Employees)
      • Oath of Office (Barangay Officials)
      • Statement of Attending Physician
      • Claimant’s Statement
      • Certification from Punong Barangay that Insured is an incumbent official/Tanod/employee
  2. Applicable to Natural Death Claim
      • Death Certificate of the Insured
      • Birth/Baptismal Certificate of Claimant-Spouse
      • Payroll (3 months preceding the death)
  3. Applicable to Accidental Death Claim
      • All requirements for Natural Death Claim
      • Police Investigation Report
      • Traffic Accident Report
  4. Applicable to Medical Reimbursement
      • Original Copy of Receipts
      • Medical Prescription
      • Insured’s Statement of Disability

Requirement:

Identification Card

Requirement:

Voucher / Check

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12NN; 1:00 -5:00 PM

Who may avail the service:

General Public

Requirement:

None

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public

Requirement :

None

Fees:

P200.00 – Original Case

P400.00 – Appealed Case

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public

Requirement:

None

Schedule of Availability of Service:
Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:
General Public

Requirement:

None

Fees:

Certified Photocopy – P20.00 / document
Original Copy with Official Seal – P50.00 / document
Photocopy – P1.50 / page

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Proponents with request approval by the Provincial Governor

Requirements

    1.  For LGUs
        • Project Proposal and Memorandum of Agreement (MOA) in prescribed format (4copies with signature every page)
        • Local Council Resolution endorsing the project and authorizing the Local Chief Executive / Barangay Captain to sign the MOA
        • List of items to be produced with corresponding cost/POW – for infra projects
        • Certification from the LGU-Accountant / Budget Officer – duly noted by the Local Chief Executive / Barangay Captain – of the availability of LGU counterpart, if any, indicating the amount and specific source/s of fund
        • Photocopy of valid Identification Card and Community Tax Certificate of the Local Chief Executive / Barangay Captain and Barangay Secretary
    2. For National Government Agencies
        • Project Proposal signed by the Agencies Head of proponent
        • Authorization letter from the proponent’s immediate supervisor
        • List of items to be produced with corresponding cost/POW for infra project
        • Photocopy of Valid Identification Card and Community Tax Certificate of Agency Head
    3. For NGOs/Pos
        • Project Proposal signed by the Chairman / President
        • Notarized Board Resolution approving the project proposal and granting authority to the Chairman / President to enter into a MOA with the Provincial Government, signed by majority of the members of the board
        • Certified copy of Sangguniang Panlalawigan Resolution approving the NGO/PO accreditation
        • Certified copy of Registration with the Securities and Exchange Commission / Cooperative Development Authority
        • Liquidation Report of previous fund assistance availed from the Provincial Government; if any
        • Photocopy of valid Identification Card and Community Tax Certificate of Chairman / President
    4. Additional Requirement for projects funded under the Priority Development Assistance Fund
        • Endorsement from concerned Congressional District Representative

Schedule of Availability of Service:

24 hours a day, 7 days a week

Who may avail of the Service:

Government Entities
Non-government Organizations

Requirement:
Approval of the Provincial Governor / Provincial Administrator – for messages originating from Provincial Government Departments / Offices
 

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public transacting at the Provincial Capitol
Officials and employees of Local Government Units, Barangay and Goverment Line Agencies
Private individuals visiting/transacting at the Provincial Capitol

Requirement:

Approval Travel Order
Valid Identification Card with photo and signature
Personal appearance

Note:
Clients must get certificate on the day of visit/transaction at the Provincial Capitol

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Any  requesting party as it pertains to his / her personal records;
The Head, Personnel Officer or Administrative Officer of the agency to which the employee concerned belongs;
Courts and administrative bodies exercising quasi-judicial function in connection with pending case/s involving the employee; and such other officials of entities duly authorized by law to have access to personal records of the employee

Requirement:
Letter-request, as necessary

Fees:
P20.00

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public

Requirement:

Application Letter with Resume

Schedule of Availability of Service:

Month of July

Who may avail of the Service:

Applicants for Scholarship must possess the following qualifications:

      • Must be a resident of component cities and municipalities of Negros Occidental
      • Must have graduated in any high school in the Province with a General Average of at least 80% with mo grade below 75 or its equivalent, and has not entered college after graduation, except for NOPMANs – Medicine
      • Must be single and does not exceed 21 years of age, except for NOPMANs – Medicine (25 years old) and Voc Tech (30 years old)
      • Must come from a family with an annual income below poverty level as fixed by NEDA (except for NOPMANs)
      • Must not be related – up ti the 4th civil degree of consanguinity of affinity – to any other Provincial scholar (whether enrolled or graduate)

Requirement:

Accomplished Scholarship Application Form
Certified Copy of Birth Certificate
Latest BIR Income Tax Return or Certificate of Exemption of Parents / Guardians with Affidavit
Certified copy of High School Report Card

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Component LGUs (without Legal Officer / Legal Consultant)
Departments / Offices composing the Provincial Government of Negros Occidental

Requirement:

Endorse / Letter-request with pertinent documents

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public

Requirement:

Data / Relevant documents

Schedule of Availability of Service:
Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:
General Public

Requirement:

Complaint (written and under oath) with supporting documents (affidavits, etc.)

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Declared owners of real properties located within the territorial jurisdiction of the province

Requirement:

Latest Official Receipt
Tax Declaration
Request Slip, in the absence of the two requirements

Fees:

2% of Assessed value of real property + penalty in case of delinquency

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Real Property Owners

Requirement:

Official Receipt of taxes paid for the current year

Fees:

Official Receipt of taxes paid for the current year

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Real Property Owners

Requirement:

Real Property Tax Clearance
Tax Declaration
Pertinent papers to support the Transfer of ownership such as Deed of Donation, Deed of Sale, among others
Owner’s copy of Title of the Property

Fees:

55% of 1% of the value of sale of fair market value, whichever is higher

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Operators of small-scale mining, quarry, sand and gravel and other mineral resources

Requirement:

Order of payment issued by the Provincial Environment Management Office

Fees:

Please refer to Provincial Tax Ordinance No. 07-001

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Operators of business enjoying a franchise within territorial jurisdiction of the province

Requirement:

Sworn declaration of gross sales for the preceding year

Fees:

55% of 1% of gross receipt for the preceding year

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Manufactures, dealers, wholesalers and retailers of products who own delivery trucks  vans used to transport their goods for sale

Requirement:

Accomplished Application Form

Fees:

Please refer to Provincial Tax Ordinance No. 07-001

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public availing government services or use government facilities

Requirement:

Order of Payment from issuing department or office in the Capitol

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Accredited suppliers having claims with the provincial government
Beneficiaries of financial assistance, scholarship grants and other social assistance
Employees having claims with the provincial government

Requirement:

Valid Identification (ID) card of claimants
Community Tax Certificate
Official Receipt – for claims of institutions

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Provincial Government Employees
National Government Employees with property accountabilities with the Provincial Government

Requirement:

Certificate of Clearance from the Employee’s Head of Office

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Original awardee of Paglaum Lot (or his/her heirs of assigns)

Requirement:

Letter-request
Land Title
Lot Plan

Fees:
Please refer to Provincial Tax Ordinance No. 07-001

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Awardee / Beneficiaries who have fully settled their accounts
 
Requirement:
 
Certificate of full payment from the Provincial Treasurer’s Office
 

Schedule of Availability of Service:
Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:
NGOs within minimum 3-years track record operating in at least 3 components LGUs and registered with appropriate government regulatory body People’s Organizations endorsed by an appropriate Provincial Government Department

Requirement:

Referral from appropriate Sangguniang Panlalawigan (SP) Committee
Duly accomplished Application Form
Resolution / Endorsement from Local Government Council of Component City / Municipality
Endorsement from PSWDO, OPA, PVO, DEMO, or PCO – for People’s Organizations

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public

Requirement:

Valid Identification (ID) Card

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

Component Local Government Units
Cooperatives
Associations
Non-Government Organization

Requirement:

Letter-request to the Provincial Governor / Resolution Referral

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 5:00 PM, including Holidays

Who may avail of the Service:

General Public

Requirement:

Products of Shipment

Fees:

Please refer to Provincial Tax Ordinance No. 07-001

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN;  1:00 – 5:00 PM

Who may avail of the Service:

Member of cooperatives, farmers’ and fishermens’ organizations
Local Goverment Units

Requirement:

Letter-request
Certificate of membership in cooperative, farmers’ and fishermens’ organizations
Deed of Donation, if applicable

Schedule of Availability of Service:

Monday to Friday; 8:00 AM – 5:00 PM

Who may avail of the Service:

Individual Farmers
Farmer’s Associations and Cooperatives
Student & Academe

Requirement:

Composite soil samples

Fees:

P75.00 per soil sample

Requirement:

Letter-request

Requirement:

Letter-request

Requirement:

Letter-request

Requirement:

Letter-request

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 5:00 PM

Who may avail of the Service:

General Public

Requirement:

Letter-request approved by the Provincial Governor

Schedule of Availability of Service:

Monday – Friday; 8:00 AM – 12:00 NN; 1:00 – 5:00 PM

Who may avail of the Service:

General Public

Requirement:

Letter-request approved by the Provincial Governor